Switchio incident

Unplanned Outage of WAG Fleet Card Management System

Critical Resolved View vendor source →
Started
Apr 20, 2026, 12:12 PM UTC
Resolved
Apr 20, 2026, 12:30 PM UTC
Duration
18m
Detected by Pingoru
Apr 20, 2026, 12:12 PM UTC

Affected components

WAG Fleet Card Management System

Update timeline

  1. investigating Apr 20, 2026, 12:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-905995

  2. resolved Apr 20, 2026, 12:30 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  3. postmortem Apr 20, 2026, 12:33 PM UTC

    Dear all, We do not see authorization being affected for the processor WAG or any kind of outage. We apologize for the possible inconvenience.

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