Switchio incident
Unplanned Outage of Card complete Service Bank AG (DINERS Card Acceptance)
Affected components
Card complete Service Bank AG (DINERS Card Acceptance)
Update timeline
- investigating May 04, 2026, 03:17 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-910800
- monitoring May 04, 2026, 03:24 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved May 04, 2026, 03:26 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem May 04, 2026, 03:27 AM UTC
Short-term unavailability of processor DINERS without impact. The duration was from 05:17 to 05:22.
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