Swedbank Pay incident

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved after 2 days 1 hour, affecting Merchant Payouts, on May 8, 2026.

investigating May 08, 2026, 06:22 AM UTC

We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.

Started
May 08, 2026, 06:22 AM UTC
Resolved
May 10, 2026, 07:30 AM UTC
Duration
2d 1h
Detected by Pingoru
May 08, 2026, 06:22 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. investigating May 08, 2026, 06:22 AM UTC

    We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.

  2. resolved May 15, 2026, 09:52 AM UTC

    This incident has been resolved.

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