Swedbank Pay incident

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved after 1 day 6 hours, affecting Merchant Payouts, on October 20, 2026.

monitoring Oct 21, 2026, 06:52 AM UTC

The issue has been resolved. Payouts are expected to be received today, Wednesday, October 21st.

Started
Oct 20, 2026, 07:36 AM UTC
Resolved
Oct 21, 2026, 01:55 PM UTC
Duration
1d 6h
Detected by Pingoru
Oct 20, 2026, 07:36 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. identified Oct 20, 2026, 07:36 AM UTC

    We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.

  2. monitoring Oct 21, 2026, 06:52 AM UTC

    The issue has been resolved. Payouts are expected to be received today, Wednesday, October 21st.

  3. resolved Oct 21, 2026, 01:55 PM UTC

    This incident has been resolved.

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