Swedbank Pay incident

Nets - Delayed payouts - Disturbances with clearing and settlement

Resolved after 1 day, affecting Merchant Payouts, on October 15, 2026.

monitoring Oct 15, 2026, 03:43 PM UTC

The issue has been resolved. Payouts are expected to be received by tomorrow, Friday, October 16th.

Started
Oct 15, 2026, 06:49 AM UTC
Resolved
Oct 16, 2026, 06:54 AM UTC
Duration
1d
Detected by Pingoru
Oct 15, 2026, 06:49 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. identified Oct 15, 2026, 06:49 AM UTC

    We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.

  2. monitoring Oct 15, 2026, 03:43 PM UTC

    The issue has been resolved. Payouts are expected to be received by tomorrow, Friday, October 16th.

  3. resolved Oct 16, 2026, 06:54 AM UTC

    This incident has been resolved.

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