Resolved after 1 hour 22 minutes, affecting Phone Support, on May 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 19, 2026, 02:08 PM UTC
We are currently experiencing issues with our phone lines due to a disruption at our provider. As a result, it may be difficult to reach us by phone. In the meantime, please contact us via email: For questions regarding card acquiring, email: [email protected] For questions regarding payment terminals or e-commerce, email: [email protected] To reach our sales department, email: [email protected] We are working with our provider to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring May 19, 2026, 02:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 05:17 PM UTC
This incident has been resolved.
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