Swedbank Pay incident

Issues in Merchant Portal

Minor Vendor's status page →

Resolved after 23 hours 39 minutes, affecting Merchant Portal, on May 20, 2026.

identified May 20, 2026, 03:07 PM UTC

We are continuing to work on a fix for this issue.

Started
May 20, 2026, 08:51 AM UTC
Resolved
May 21, 2026, 08:30 AM UTC
Duration
23h 39m
Detected by Pingoru
May 20, 2026, 08:51 AM UTC

Affected components

Merchant Portal

Update timeline

  1. identified May 20, 2026, 08:51 AM UTC

    We are currently experiencing issues with the Merchant Portal which may cause some data, such as transactions and documents, to be unavailable. The issue is being worked on to restore full functionality as soon as possible. Thank you for your patience.

  2. identified May 20, 2026, 03:07 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 21, 2026, 11:56 AM UTC

    This incident has been resolved.

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