Swedbank Pay incident

Westpay - Delayed payouts - Disturbances with clearing and settlement

Resolved after 23 hours 54 minutes, affecting Merchant Payouts, on June 1, 2026.

monitoring Jun 01, 2026, 08:38 AM UTC

The issue has been resolved. Payouts are expected to be received tomorrow, Tuesday, June 2.

Started
Jun 01, 2026, 07:08 AM UTC
Resolved
Jun 02, 2026, 07:02 AM UTC
Duration
23h 54m
Detected by Pingoru
Jun 01, 2026, 07:08 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. identified Jun 01, 2026, 07:08 AM UTC

    We are currently experiencing issues with clearing files from Westpay, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.

  2. monitoring Jun 01, 2026, 08:38 AM UTC

    The issue has been resolved. Payouts are expected to be received tomorrow, Tuesday, June 2.

  3. resolved Jun 02, 2026, 07:02 AM UTC

    This incident has been resolved.

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