Swedbank Pay incident

Delayed payouts - External disturbances with clearing and settlement

Resolved after 19 hours 9 minutes, affecting Merchant Payouts, on June 8, 2026.

monitoring Jun 08, 2026, 04:57 PM UTC

The issue affecting payout delays, related to an external provider, has now been resolved. Payouts are being processed, and funds are expected to reach accounts by tomorrow morning.

Started
Jun 08, 2026, 11:15 AM UTC
Resolved
Jun 09, 2026, 06:24 AM UTC
Duration
19h 9m
Detected by Pingoru
Jun 08, 2026, 11:15 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. investigating Jun 08, 2026, 11:15 AM UTC

    Some merchants may experience delays in payouts for sales from the weekend (5–7 June). The delays are due to an issue with an external provider in the payment processing chain. Payouts will be processed once the issue is resolved. No action is required from your side at this time.

  2. identified Jun 08, 2026, 02:40 PM UTC

    The issue affecting delayed settlements is still ongoing. Payouts will be processed once the issue, related to an external provider, is resolved.

  3. monitoring Jun 08, 2026, 04:57 PM UTC

    The issue affecting payout delays, related to an external provider, has now been resolved. Payouts are being processed, and funds are expected to reach accounts by tomorrow morning.

  4. resolved Jun 09, 2026, 06:24 AM UTC

    This incident has been resolved.

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