Swedbank Pay incident

Nets - Delayed payouts - Disturbances with clearing and settlement

Resolved after 3 days 2 hours, affecting Merchant Payouts, on July 10, 2026.

identified Jul 10, 2026, 06:49 AM UTC

We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.

Started
Jul 10, 2026, 06:49 AM UTC
Resolved
Jul 13, 2026, 08:59 AM UTC
Duration
3d 2h
Detected by Pingoru
Jul 10, 2026, 06:49 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. identified Jul 10, 2026, 06:49 AM UTC

    We have identified that the clearing files from Nets contain errors, which may cause delays in payouts for some customers. We are in close contact with Nets to ensure the files are corrected and minimize any delays.

  2. resolved Jul 13, 2026, 08:59 AM UTC

    This incident has been resolved.

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