Swedbank Pay incident

Online Card Payments – Degraded performance due to external dependency

Resolved after 1 hour 35 minutes, affecting Online Card Payments, on July 15, 2026.

identified Jul 15, 2026, 07:24 AM UTC

We are currently experiencing issues affecting online card payments due to an external dependency. Customers may experience increased response times or declined transactions when attempting to complete purchases. We are in contact with the affected party and are working to resolve the issue.

Started
Jul 15, 2026, 07:24 AM UTC
Resolved
Jul 15, 2026, 09:00 AM UTC
Duration
1h 35m
Detected by Pingoru
Jul 15, 2026, 07:24 AM UTC

Affected components

Online Card Payments

Update timeline

  1. identified Jul 15, 2026, 07:24 AM UTC

    We are currently experiencing issues affecting online card payments due to an external dependency. Customers may experience increased response times or declined transactions when attempting to complete purchases. We are in contact with the affected party and are working to resolve the issue.

  2. resolved Jul 15, 2026, 09:43 AM UTC

    This incident has been resolved.

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