Swedbank Pay incident

Verifone - Delayed payouts - Disturbances with clearing and settlement

Resolved after 7 days 3 hours, affecting Merchant Payouts, on July 16, 2026.

monitoring Jul 17, 2026, 06:19 AM UTC

The issue has been resolved. Payouts are expected to be received by Monday, July 20th, with many payouts being received earlier.

Started
Jul 16, 2026, 06:03 AM UTC
Resolved
Jul 23, 2026, 09:18 AM UTC
Duration
7d 3h
Detected by Pingoru
Jul 16, 2026, 06:03 AM UTC

Affected components

Merchant Payouts

Update timeline

  1. identified Jul 16, 2026, 06:03 AM UTC

    We have identified that the clearing files from Verifone contain errors, which may cause delays in payouts for some customers. We are in close contact with Verifone to ensure the files are corrected and minimize any delays.

  2. monitoring Jul 17, 2026, 06:19 AM UTC

    The issue has been resolved. Payouts are expected to be received by Monday, July 20th, with many payouts being received earlier.

  3. resolved Jul 23, 2026, 09:18 AM UTC

    This incident has been resolved.

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