Resolved after 5 hours 42 minutes, affecting Merchant Portal, on August 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Merchant Portal
Update timeline
- identified Aug 28, 2026, 08:36 AM UTC
We are currently experiencing issues displaying data in Merchant Portal since approximately 04:20. This affects the visibility of transactions, batches, service charges, and other portal data. Payment processing is not affected. (edited)
- identified Aug 28, 2026, 08:52 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 28, 2026, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 02:19 PM UTC
This incident has been resolved.
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