Swedbank Pay incident
Delayed payouts - Disturbances with clearing and settlement
Resolved after 2 days 2 hours, affecting Merchant Payouts, on September 21, 2026.
The affected clearing and payout flows have largely been restored, and payments are continuing to be processed. Investigations and recovery activities remain ongoing.
Affected components
Update timeline
- identified Sep 21, 2026, 09:08 AM UTC
We are currently experiencing issues with clearing files, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
- identified Sep 22, 2026, 09:14 AM UTC
The affected clearing and payout flows have largely been restored, and payments are continuing to be processed. Investigations and recovery activities remain ongoing.
- resolved Sep 23, 2026, 11:47 AM UTC
This incident has been resolved.
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