Swapcard incident

Sherlock unavailable: inference endpoint out of capacity

Resolved after 2 hours 10 minutes, on July 1, 2026.

identified Jul 01, 2026, 07:08 PM UTC

A fix to increase capacity is currently under testing.

Started
Jul 01, 2026, 05:37 PM UTC
Resolved
Jul 01, 2026, 07:48 PM UTC
Duration
2h 10m
Detected by Pingoru
Jul 01, 2026, 05:37 PM UTC

Update timeline

  1. identified Jul 01, 2026, 05:37 PM UTC

    Sherlock is currently experiencing degraded performance due to an inference capacity issue. We are working with our inference providers to restore full capacity as quickly as possible.

  2. identified Jul 01, 2026, 07:08 PM UTC

    A fix to increase capacity is currently under testing.

  3. resolved Jul 01, 2026, 07:48 PM UTC

    Inference capacity has been fully restored

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