Swapcard incident

Sherlock unavailable: inference endpoint out of capacity

Minor Resolved View vendor source →

Swapcard experienced a minor incident on July 1, 2026, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 05:37 PM UTC
Resolved
Jul 01, 2026, 07:48 PM UTC
Duration
2h 10m
Detected by Pingoru
Jul 01, 2026, 05:37 PM UTC

Update timeline

  1. identified Jul 01, 2026, 05:37 PM UTC

    Status: Identified Sherlock is currently experiencing degraded performance due to an inference capacity issue. We are working with our inference providers to restore full capacity as quickly as possible.

  2. identified Jul 01, 2026, 07:08 PM UTC

    Status: Identified A fix to increase capacity is currently under testing.

  3. resolved Jul 01, 2026, 07:48 PM UTC

    Status: Resolved Inference capacity has been fully restored