Swapcard incident

Developer API returning intermittent errors

Minor Resolved View vendor source →

Swapcard experienced a minor incident on October 7, 2026 affecting Developer API, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 03:20 AM UTC
Resolved
Oct 07, 2026, 10:25 AM UTC
Duration
7h 5m
Detected by Pingoru
Oct 07, 2026, 03:20 AM UTC

Affected components

Developer API

Update timeline

  1. investigating Oct 07, 2026, 03:20 AM UTC

    Status: Investigating We are investigating an issue where the Developer API may return intermittent errors on some requests. Most requests are succeeding normally. Failed requests can be safely retried. We will post an update as soon as we have more information. Affected components Developer API (Degraded performance)

  2. resolved Oct 07, 2026, 10:25 AM UTC

    Status: Resolved Between 03:00 and 10:25 UTC, the Developer API may have returned intermittent errors on some requests. Requests that failed during this window can be safely retried. The issue has been resolved and the Developer API is operating normally. Affected components Developer API (Operational)