Swapcard incident

Analytics API is unreachable and data ingestion delayed

Resolved after 3 minutes, on September 8, 2026.

monitoring Sep 08, 2026, 09:02 AM UTC

A fix has been implemented. We are working on restoring the analytics data, there are no data loss during the process.

Started
Sep 08, 2026, 09:01 AM UTC
Resolved
Sep 08, 2026, 09:04 AM UTC
Duration
3m
Detected by Pingoru
Sep 08, 2026, 09:01 AM UTC

Update timeline

  1. identified Sep 08, 2026, 09:01 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 08, 2026, 09:02 AM UTC

    A fix has been implemented. We are working on restoring the analytics data, there are no data loss during the process.

  3. resolved Sep 08, 2026, 09:04 AM UTC

    This incident has been resolved.

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