Swan incident
LIVE - Operations
Major
Resolved after 4 hours, affecting Operations, on April 30, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Operations
Update timeline
- investigating Apr 30, 2026, 09:45 AM UTC
Starting from 11h45, we are experiencing an outage on a key operations tool. We are actively working on a fix, but please anticipate a delay in KYC and Capital Deposit processing. We will provide an update before 15h with more concrete delay timing and impacted processes.
- monitoring Apr 30, 2026, 12:58 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 30, 2026, 01:45 PM UTC
This incident has been resolved.
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