SurveySparrow incident

EU WEST (London): Builder Service Performance Degradation

Minor Resolved

SurveySparrow experienced a minor incident on August 3, 2026 affecting EU WEST (LONDON) (Builder), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 11:14 AM UTC
Resolved
Aug 03, 2026, 11:15 AM UTC
Duration
1m
Detected by Pingoru
Aug 03, 2026, 11:14 AM UTC

Affected components

EU WEST (LONDON) (Builder)

Update timeline

  1. investigating Aug 03, 2026, 11:14 AM UTC

    We are currently experiencing performance degradation in our EU WEST(London) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Aug 03, 2026, 11:15 AM UTC

    The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.