SurveySparrow incident
EU WEST (London): Builder Service Performance Degradation
Resolved after under a minute, affecting EU WEST (LONDON) (Builder), on August 3, 2026.
Recovery was confirmed at 16:50 IST. Builder validation across three active UK tenant domains returned HTTP 200, and post-recovery telemetry remained at normal latency with no errors. The incident is resolved.
Affected components
Update timeline
- investigating Aug 03, 2026, 11:19 AM UTC
We are currently experiencing performance degradation in our EU WEST(London) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.
- monitoring Aug 03, 2026, 11:19 AM UTC
Builder performance recovered after additional application capacity was added. We are monitoring service stability before resolving the incident.
- resolved Aug 03, 2026, 11:20 AM UTC
Recovery was confirmed at 16:50 IST. Builder validation across three active UK tenant domains returned HTTP 200, and post-recovery telemetry remained at normal latency with no errors. The incident is resolved.
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