SurveySparrow incident

Sydney: API Service Performance Degradation

Minor

Resolved after under a minute, affecting AP SOUTHEAST (SYDNEY) (API), on July 26, 2026.

resolved Jul 26, 2026, 08:46 AM UTC

API service is operating normally. Monitoring detected a brief connectivity timeout and subsequent checks have remained healthy. We verified serving capacity and request performance; no scaling action was required.

Started
Jul 26, 2026, 08:36 AM UTC
Resolved
Jul 26, 2026, 08:37 AM UTC
Duration
42s
Detected by Pingoru
Jul 26, 2026, 08:36 AM UTC

Affected components

AP SOUTHEAST (SYDNEY) (API)

Update timeline

  1. investigating Jul 26, 2026, 08:37 AM UTC

    We are currently experiencing performance degradation in our Sydney region, affecting **API** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Jul 26, 2026, 08:46 AM UTC

    API service is operating normally. Monitoring detected a brief connectivity timeout and subsequent checks have remained healthy. We verified serving capacity and request performance; no scaling action was required.

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