SurveySparrow incident
Sydney: Ticket Management Service Performance Degradation
Resolved after under a minute, affecting AP SOUTHEAST (SYDNEY) (Ticket Management), on July 19, 2026.
The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
Affected components
Update timeline
- investigating Jul 19, 2026, 01:45 PM UTC
We are currently experiencing performance degradation in our SYDNEY region, affecting **Ticket Management** services. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.
- resolved Jul 19, 2026, 01:46 PM UTC
The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
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