SurveySparrow incident

Canada: Builder Service Performance Degradation

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on January 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 09:10 AM UTC
Resolved
Jan 24, 2026, 09:10 AM UTC
Duration
—
Detected by Pingoru
Jan 24, 2026, 09:10 AM UTC

Update timeline

  1. resolved Jan 24, 2026, 09:10 AM UTC

    Type: Incident Duration: 2 minutes Affected Components: Builder Jan 24, 09:10:59 GMT+0 - Investigating - We are currently experiencing performance degradation in our Canada region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Jan 24, 09:12:49 GMT+0 - Resolved - The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.