SurveySparrow incident
Intermittent Errors and Increased Latency
Resolved after 5 hours 59 minutes, affecting US EAST (NORTH VIRGINIA) (API) and US EAST (NORTH VIRGINIA) (Builder) and 1 more, on June 22, 2026.
Cloudflare has resolved the upstream incident and platform metrics have remained stable. We are marking this incident as resolved.
Affected components
Update timeline
- identified Jun 22, 2026, 03:22 PM UTC
We are currently investigating an issue affecting users accessing the SurveySparrow platform from North America and Europe regions. Some users may experience increased latency, request timeouts, or intermittent errors while using the platform. We have identified that the issue is related to an ongoing disruption affecting our CDN provider, Cloudflare, which is impacting connectivity and performance in the affected regions. Our team is actively monitoring the situation and working with the provider toward resolution. We will provide further updates as more information becomes available.
- resolved Jun 22, 2026, 09:22 PM UTC
The third-party network provider incident has been resolved, and platform metrics have remained stable. We are marking this incident as resolved.
- resolved Jun 23, 2026, 02:09 AM UTC
Cloudflare has resolved the upstream incident and platform metrics have remained stable. We are marking this incident as resolved.
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