SurveySparrow incident

EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation

Minor Resolved

SurveySparrow experienced a minor incident on June 19, 2026 affecting EU CENTRAL (FRANKFURT) (Ticket Management), lasting 41s. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 06:39 AM UTC
Resolved
Jun 19, 2026, 06:40 AM UTC
Duration
41s
Detected by Pingoru
Jun 19, 2026, 06:39 AM UTC

Affected components

EU CENTRAL (FRANKFURT) (Ticket Management)

Update timeline

  1. investigating Jun 19, 2026, 06:39 AM UTC

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting **Ticket Management** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Jun 19, 2026, 06:40 AM UTC

    The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.