SurveySparrow incident

EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation

Minor

Resolved after under a minute, affecting EU CENTRAL (FRANKFURT) (Ticket Management), on June 19, 2026.

resolved Jun 19, 2026, 06:40 AM UTC

The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

Started
Jun 19, 2026, 06:39 AM UTC
Resolved
Jun 19, 2026, 06:40 AM UTC
Duration
41s
Detected by Pingoru
Jun 19, 2026, 06:39 AM UTC

Affected components

EU CENTRAL (FRANKFURT) (Ticket Management)

Update timeline

  1. investigating Jun 19, 2026, 06:39 AM UTC

    We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting **Ticket Management** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Jun 19, 2026, 06:40 AM UTC

    The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.

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