SurveySparrow incident
Sydney: Builder Service Performance Degradation
SurveySparrow experienced a minor incident on January 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 24, 2026, 09:37 AM UTC
Type: Incident Duration: 1 hour and 37 minutes Affected Components: Builder Jan 24, 11:14:31 GMT+0 - Resolved - This incident has been resolved. Jan 24, 09:37:07 GMT+0 - Investigating - We are currently experiencing performance degradation in our Sydney region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.