SurveySparrow incident

EU WEST (London): Builder Service Performance Degradation

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on February 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 09:53 AM UTC
Resolved
Feb 02, 2026, 09:53 AM UTC
Duration
—
Detected by Pingoru
Feb 02, 2026, 09:53 AM UTC

Update timeline

  1. resolved Feb 02, 2026, 09:53 AM UTC

    Type: Incident Duration: 2 minutes Affected Components: Builder Feb 2, 09:53:29 GMT+0 - Investigating - We are currently experiencing performance degradation in our EU WEST(London) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Feb 2, 09:55:28 GMT+0 - Resolved - The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.