SurveySparrow incident

Delay in survey submissions appearing in dashboards and email share

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on February 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 03:30 PM UTC
Resolved
Feb 02, 2026, 03:30 PM UTC
Duration
—
Detected by Pingoru
Feb 02, 2026, 03:30 PM UTC

Update timeline

  1. resolved Feb 02, 2026, 03:30 PM UTC

    Type: Incident Duration: 57 minutes Affected Components: Notifications, Responses & Analytics Feb 2, 15:30:00 GMT+0 - Monitoring - We are currently experiencing slower background job processing. As a result, email shares and the sync of survey responses to dashboards may be delayed. The issue has been identified and a fix has been rolled out. We are monitoring the system to ensure full recovery. Feb 2, 16:27:10 GMT+0 - Resolved - This incident has been resolved.