SurveySparrow incident

MIDDLE EAST(UAE): Collect Service Performance Degradation

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on February 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 03:01 PM UTC
Resolved
Feb 12, 2026, 03:01 PM UTC
Duration
—
Detected by Pingoru
Feb 12, 2026, 03:01 PM UTC

Update timeline

  1. resolved Feb 12, 2026, 03:01 PM UTC

    Type: Incident Duration: 7 minutes Affected Components: Collect responses Feb 12, 15:01:53 GMT+0 - Investigating - We are currently experiencing performance degradation in our MIDDLE EAST(UAE) region, affecting **Collect** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Feb 12, 15:08:58 GMT+0 - Resolved - The issue affecting **Collect** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.