SurveySparrow incident

Canada: Builder Service Performance Degradation

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on February 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 11:47 AM UTC
Resolved
Feb 16, 2026, 11:47 AM UTC
Duration
—
Detected by Pingoru
Feb 16, 2026, 11:47 AM UTC

Update timeline

  1. resolved Feb 16, 2026, 11:47 AM UTC

    Type: Incident Duration: 6 minutes Affected Components: Builder Feb 16, 11:47:01 GMT+0 - Investigating - We are currently experiencing performance degradation in our Canada region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Feb 16, 11:52:58 GMT+0 - Resolved - The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.