SurveySparrow incident

Degraded Performance – Survey Email Shares & Reminders

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on February 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 05:42 AM UTC
Resolved
Feb 17, 2026, 05:42 AM UTC
Duration
—
Detected by Pingoru
Feb 17, 2026, 05:42 AM UTC

Update timeline

  1. resolved Feb 17, 2026, 05:42 AM UTC

    Type: Incident Duration: 7 hours and 35 minutes Affected Components: Notifications Feb 17, 05:42:51 GMT+0 - Identified - We are currently experiencing degraded performance affecting survey email shares and reminder deliveries. Users may notice delays in email distribution. The issue has been identified and is caused by temporary resource contention within our backend systems. Our engineering team is actively working to resolve this as a priority and restore normal performance. Feb 17, 13:17:49 GMT+0 - Resolved - This incident has been resolved.