SurveySparrow incident
US EAST (North Virginia): Collect Service Performance Degradation
Update timeline
- resolved Mar 20, 2026, 11:19 PM UTC
Type: Incident Duration: 1 minute Affected Components: Collect responses Mar 20, 23:19:33 GMT+0 - Investigating - We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting **Collect** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Mar 20, 23:20:25 GMT+0 - Resolved - The issue affecting **Collect** services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
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