SurveySparrow incident
EU WEST (London): Builder Service Performance Degradation
Update timeline
- resolved Apr 20, 2026, 07:26 AM UTC
Type: Incident Duration: 2 minutes Affected Components: Builder Apr 20, 07:26:55 GMT+0 - Investigating - We are currently experiencing performance degradation in our EU WEST(London) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. Apr 20, 07:29:23 GMT+0 - Resolved - The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
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