SurveySparrow incident
US EAST(North Virginia): API Service Performance Degradation
Resolved after 6 minutes, affecting US EAST (NORTH VIRGINIA) (API), on July 7, 2026.
The issue affecting \*\*API\*\* services in US EAST (North Virginia) has recovered. API latency and DB pool wait metrics are back to normal, and the service remains under monitoring while RCA continues under SSE-63241.
Affected components
Update timeline
- investigating Jul 07, 2026, 05:10 PM UTC
We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting **API** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.
- resolved Jul 07, 2026, 05:17 PM UTC
The issue affecting \*\*API\*\* services in US EAST (North Virginia) has recovered. API latency and DB pool wait metrics are back to normal, and the service remains under monitoring while RCA continues under SSE-63241.
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