SurveySparrow incident
US EAST (North Virginia): Collect Service Performance Degradation
Resolved after 6 minutes, affecting US EAST (NORTH VIRGINIA) (Collect responses), on July 5, 2026.
The issue affecting **Collect** services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
Affected components
Update timeline
- investigating Jul 05, 2026, 04:39 PM UTC
We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting **Collect** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.
- resolved Jul 05, 2026, 04:45 PM UTC
The issue affecting **Collect** services has been fully resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
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