SurveySparrow incident

Sydney: API Service Performance Degradation

Minor Resolved

SurveySparrow experienced a minor incident on June 26, 2026 affecting AP SOUTHEAST (SYDNEY) (API), lasting 36s. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 01:34 PM UTC
Resolved
Jun 26, 2026, 01:34 PM UTC
Duration
36s
Detected by Pingoru
Jun 26, 2026, 01:34 PM UTC

Affected components

AP SOUTHEAST (SYDNEY) (API)

Update timeline

  1. investigating Jun 26, 2026, 01:34 PM UTC

    We are currently experiencing performance degradation in our Sydney region, affecting **API** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved Jun 26, 2026, 01:34 PM UTC

    The issue affecting **API** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.