SurveySparrow incident

US EAST (North Virginia): Responses & Analytics Service Performance Degradation

Minor Resolved

SurveySparrow experienced a minor incident on June 17, 2026 affecting US EAST (NORTH VIRGINIA) (Responses & Analytics), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 04:00 AM UTC
Resolved
Jun 17, 2026, 04:01 AM UTC
Duration
1m
Detected by Pingoru
Jun 17, 2026, 04:00 AM UTC

Affected components

US EAST (NORTH VIRGINIA) (Responses & Analytics)

Update timeline

  1. investigating Jun 17, 2026, 04:01 AM UTC

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting **Responses & Analytics** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. monitoring Jun 17, 2026, 04:09 AM UTC

    We have identified a short-lived spike affecting Responses & Analytics in US EAST. The service has recovered and health checks are passing. We are monitoring and continuing follow-up to prevent recurrence.

  3. resolved Jun 17, 2026, 04:17 AM UTC

    Responses & Analytics in US EAST has recovered. Health checks are stable and we are no longer seeing the spike that caused the degradation. Follow-up work is tracked to prevent recurrence.