SurveySparrow incident

US EAST (North Virginia): Responses & Analytics Service Performance Degradation

Major Resolved

SurveySparrow experienced a major incident on June 16, 2026 affecting US EAST (NORTH VIRGINIA) (Responses & Analytics), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 04:02 AM UTC
Resolved
Jun 16, 2026, 04:05 AM UTC
Duration
2m
Detected by Pingoru
Jun 16, 2026, 04:02 AM UTC

Affected components

US EAST (NORTH VIRGINIA) (Responses & Analytics)

Update timeline

  1. investigating Jun 16, 2026, 04:02 AM UTC

    We are currently experiencing performance degradation in our US EAST (North Virginia) region, affecting **Responses & Analytics** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. monitoring Jun 16, 2026, 04:13 AM UTC

    Mitigation has been applied and Responses & Analytics health checks in US EAST (North Virginia) are currently passing. We are monitoring for sustained recovery.

  3. resolved Jun 16, 2026, 04:13 AM UTC

    The incident has been resolved. Cloudflare health checks recovered at 04:05:32 UTC (09:35:32 IST) and have remained healthy since; service functionality has also been validated.