SurveySparrow incident

EU CENTRAL (Frankfurt): Builder Service Performance Degradation

Minor Resolved View vendor source →

SurveySparrow experienced a minor incident on May 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 05:48 PM UTC
Resolved
May 18, 2026, 05:48 PM UTC
Duration
—
Detected by Pingoru
May 18, 2026, 05:48 PM UTC

Update timeline

  1. resolved May 18, 2026, 05:48 PM UTC

    Type: Incident Duration: 2 minutes Affected Components: Builder May 18, 17:48:20 GMT+0 - Investigating - We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress. May 18, 17:50:47 GMT+0 - Resolved - The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.