SurveySparrow incident
EU CENTRAL (Frankfurt): Ticket Management Service Performance Degradation
Resolved after under a minute, affecting EU CENTRAL (FRANKFURT) (Ticket Management), on May 20, 2026.
The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
Affected components
Update timeline
- investigating May 20, 2026, 03:11 PM UTC
We are currently experiencing performance degradation in our EU CENTRAL (Frankfurt) region, affecting **Ticket Management** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.
- resolved May 20, 2026, 03:11 PM UTC
The issue affecting **Ticket Management** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.
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