SurveySparrow incident

Sydney: API Service Performance Degradation

Minor Resolved

SurveySparrow experienced a minor incident on May 16, 2026 affecting AP SOUTHEAST (SYDNEY) (API), lasting 55s. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 02:46 PM UTC
Resolved
May 16, 2026, 02:47 PM UTC
Duration
55s
Detected by Pingoru
May 16, 2026, 02:46 PM UTC

Affected components

AP SOUTHEAST (SYDNEY) (API)

Update timeline

  1. investigating May 16, 2026, 02:46 PM UTC

    We are currently experiencing performance degradation in our Sydney region, affecting **API** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress.

  2. resolved May 16, 2026, 02:47 PM UTC

    The issue affecting **API** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability.