SurveySparrow incident

Sydney: Builder Service Performance Degradation

Resolved after under a minute, on October 13, 2026.

resolved Oct 13, 2026, 10:01 PM UTC

The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability..

Started
Oct 13, 2026, 10:01 PM UTC
Resolved
Oct 13, 2026, 10:01 PM UTC
Duration
45s
Detected by Pingoru
Oct 13, 2026, 10:01 PM UTC

Update timeline

  1. investigating Oct 13, 2026, 10:01 PM UTC

    We are currently experiencing performance degradation in our Sydney region, affecting **Builder** services.Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide additional updates as we progress..

  2. resolved Oct 13, 2026, 10:01 PM UTC

    The issue affecting **Builder** services has been resolved, and normal operations have resumed. The system is now operating smoothly, and we are actively monitoring to ensure continued stability..

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