SurePoint Technologies incident

Finance Enterprise (LMS+) — Login Issues

Major Resolved View vendor source →

SurePoint Technologies experienced a major incident on May 27, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 11:55 AM UTC
Resolved
May 27, 2026, 11:55 AM UTC
Duration
–
Detected by Pingoru
May 27, 2026, 11:55 AM UTC

Update timeline

  1. resolved Aug 24, 2026, 04:49 PM UTC

    A Kubernetes worker node issue caused login failures for a subset of Finance Enterprise (LMS+) customers. The affected node was restarted and traffic rebalanced; access was restored for the large majority of customers within 35 minutes.