SurePoint Technologies incident
Finance Enterprise (LMS+) — Intermittent Outages
SurePoint Technologies experienced a major incident on June 1, 2026, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 24, 2026, 04:51 PM UTC
A subset of Finance Enterprise (LMS+) customers on one cluster experienced repeated intermittent connectivity issues over several hours, suspected to be related to a recent platform update. Engineering restarted the affected node and continued monitoring through the afternoon; service was confirmed stable by 5:20 PM ET.