Supermetrics incident
Service Disruption: Looker Studio, May 22nd, 2025
Supermetrics experienced a minor incident on May 22, 2025 affecting Supermetrics for Looker Studio, lasting 17h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2025, 01:30 PM UTC
We are aware of an issue that is affecting some Looker Studio reports. Data is slow to load or timing out with errors such as “System Error” or “Data Set Configuration Error”. This appears to be an issue on Google’s side. We are seeking a workaround and closely monitoring the situation. We'll provide an additional update in the next 12 hours. Thank you for your patience and understanding.
- monitoring May 22, 2025, 01:53 PM UTC
We have observed improvements on Google's side regarding the issue affecting some Looker Studio reports. We are actively monitoring the situation for any further issues. We'll provide an additional update in the next 24 hours. Thank you for your patience and understanding.
- resolved May 23, 2025, 06:57 AM UTC
The issue that impacted Looker Studio has been resolved. After extended monitoring we are no longer observing the loading or timeout issues in Looker Studio reports, and Supermetrics is functioning as expected. We have also received confirmation from Google they are no longer observing the issue. Thank you for your patience.