Supermetrics incident

Service Disruption: Service Outage, June 5th, 2025

Critical Resolved View vendor source →

Supermetrics experienced a critical incident on June 5, 2025 affecting Supermetrics for Looker Studio and Supermetrics for Google Sheets and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 11:03 AM UTC
Resolved
Jun 05, 2025, 11:55 AM UTC
Duration
52m
Detected by Pingoru
Jun 05, 2025, 11:03 AM UTC

Affected components

Supermetrics for Looker StudioSupermetrics for Google SheetsSupermetrics HubSupermetrics for ExcelSupermetrics APISupermetrics for BigQuery (marketplace)Supermetrics for SnowflakeSupermetrics for Azure SynapseSupermetrics for Azure StorageSupermetrics for Amazon Redshift

Update timeline

  1. investigating Jun 05, 2025, 11:03 AM UTC

    We are currently experiencing a system-wide issue affecting all of our products. Our team is actively investigating the root cause and working on a resolution. This page will be updated as soon as more information becomes available.

  2. monitoring Jun 05, 2025, 11:46 AM UTC

    We have observed improvements in our system regarding the issue affecting all products. Our team is actively monitoring the situation to ensure stability and promptly address any further issues. We'll provide an additional update as soon as we learn more. Thank you for your patience and understanding.

  3. resolved Jun 05, 2025, 11:55 AM UTC

    We are pleased to inform you that the system-wide outage affecting all of our products has been resolved. All systems are now fully operational. We apologize for any inconvenience this may have caused. Thank you for your patience.