Supermetrics incident

Service Disruption: Service Outage, June 12th, 2025

Minor Resolved View vendor source →

Supermetrics experienced a minor incident on June 12, 2025 affecting Supermetrics Status and Supermetrics Hub, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:34 PM UTC
Resolved
Jun 12, 2025, 11:01 PM UTC
Duration
4h 26m
Detected by Pingoru
Jun 12, 2025, 06:34 PM UTC

Affected components

Supermetrics StatusSupermetrics Hub

Update timeline

  1. identified Jun 12, 2025, 06:34 PM UTC

    One of our service providers, Cloudflare, is currently experiencing service disruptions. Supermetrics utilizes Cloudflare for a variety of services, and this could cause failures or slow processing times with Supermetrics tasks such as authentication and data retrieval. The Cloudflare status page can be viewed here - https://www.cloudflarestatus.com/ We are closely monitoring the situation and will provide updates as soon as they are available.

  2. monitoring Jun 12, 2025, 08:13 PM UTC

    Cloudflare has implemented a fix, and we have observed system health return to normal. We are continuing to monitor the issue closely to ensure there are no further issues.

  3. resolved Jun 12, 2025, 11:01 PM UTC

    This incident is now fully resolved.