Supermetrics incident
Service disruption: Microsoft Advertising, June 13, 2025
Supermetrics experienced a minor incident on June 13, 2025 affecting Microsoft Advertising, lasting 19h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2025, 04:34 PM UTC
We are currently experiencing a partial degradation of the service where access tokens seem to invalidate after a short period of time. We are currently investigating this with priority and will update you as soon as we know more. Thank you for your understanding and patience.
- monitoring Jun 13, 2025, 09:34 PM UTC
A fix has been deployed and we are currently monitoring the results.
- resolved Jun 14, 2025, 12:03 PM UTC
The fix that was applied yesterday evening has shown to be effective and no further issues have been observed. This incident is now resolved. If you continue to experience any issues with authentication related to the Microsoft Advertising connector, please reach out to our Customer Support team.