Superloop incident

9 Earl Street. Carlton, VIC 3053 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 18, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 18h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 04:48 AM UTC
Resolved
Jul 18, 2026, 10:51 PM UTC
Duration
18h 2m
Detected by Pingoru
Jul 18, 2026, 04:48 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Jul 18, 2026, 04:48 AM UTC

    Network Operations is currently investigating a Degraded Performance at 9 Earl Street. Carlton, VIC 3053

  2. monitoring Jul 18, 2026, 05:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 18, 2026, 10:51 PM UTC

    This incident has been resolved.