Superloop incident

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Site Outage

Notice Resolved

Superloop experienced a notice incident on October 20, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 12:17 PM UTC
Resolved
Oct 20, 2026, 12:34 PM UTC
Duration
17m
Detected by Pingoru
Oct 20, 2026, 12:17 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Oct 20, 2026, 12:17 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  2. identified Oct 20, 2026, 12:17 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Oct 20, 2026, 12:34 PM UTC

    This incident has been resolved.